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Contact Earth Pan

If you have questions about your order, delivery or returns we recommend reaching out to the retailer where you purchased your Earth Pan. If you have questions about a product, our guarantee, or anything else, our dedicated team is available to help you from Monday to Friday, 9 am to 5 pm.

Ways to get in touch

For the quickest and most convenient way to reach us, connect with us through our social channels, and we promise to respond within 1 business hour*.

If email suits you better, you can complete our straightforward contact form below. We’ll review your enquiry and commit to responding within 24 working hours*.

*During peak times, we may take slightly longer to respond.

We value your feedback when you reach out to us. It’s fantastic to hear when we’ve exceeded your expectations, but it’s equally important to know where we can improve. After we’ve resolved your enquiry, we’ll ask you to answer three quick questions. We would appreciate just a minute of your time to complete this survey.

United Kingdom
Wirral International Business Park
Riverview Road
Bromborough
Wirral
CH62 3RH
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Ways to get in touch

For the quickest and most convenient way to reach us, connect with us through our social channels, and we promise to respond within 1 business hour*.

If email suits you better, you can complete our straightforward contact form below. We’ll review your enquiry and commit to responding within 24 working hours*.

*During peak times, we may take slightly longer to respond.

We value your feedback when you reach out to us. It’s fantastic to hear when we’ve exceeded your expectations, but it’s equally important to know where we can improve. After we’ve resolved your enquiry, we’ll ask you to answer three quick questions. We would appreciate just a minute of your time to complete this survey.

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Frequently asked questions

Discover the answers to all your frequently asked questions here.

How do I recycle my Earth Pan?

Simply take the pan to a waste disposal centre and place it with the scrap metals where they will recycle the product for you.

Does the Earth Pan contain PTFE, PFOAs & FPOSs?

Earth Pan contains a water based and dye free ceramic non-stick. The non-stick coating does not contain PTFE, PFOAs or FPOSs. It is also free of palm oil, GMO, nickel and heavy metals.

How do I look after my Earth Pan?

Ceramic cookware is a tough non-stick that can withstand high heats. However, to ensure you get the longest possible life for your pan you will want to look after it by:

  • Avoid using metal or sharp utensils in your pan
  • Cook with a low-to-medium heat
  • Avoid storing food in your pans, especially acidic foods such as tomato. Always decant your cooked food to tupperware for storing.
  • Allow the pan to cool down before dunking in cold-water: you want to avoid sudden temperature changes!
  • Wash the pans with a non-scratch sponge

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